[Latest updates as of Jan-23-2023 1:30 PM EST ]

In order to provide more reliable and faster connections.  GoToMyPC is doing some major maintenance this weekend and needs support from you all. This change is aimed at increasing the connection speed and availability of your computers, but this one-time large-scale maintenance activity may cause about 5% of machines to go offline or not be connectable. Following is the remedy to get them back online and connectable.

We understand that it's not the best experience and we sincerely apologize for the inconvenience caused, however, we are looking forward to your support while we are upgrading our hardware capacity to serve you better.

[Old update posted on Jan-22-2023 2:22 PM EST ]
The below update is no longer valid and you do not need to try the IP address fix suggested below.  Thank you for being welcoming and supportive GoToMyPC customers. We appreciate your help and patience.

In order to provide more reliable and faster connections.  GoToMyPC is doing some major maintenance this weekend and needs support from you all.  

This change is aimed at increasing the connection speed and availability of your computers,
but this one-time large-scale maintenance activity may cause about 5% of machines to go offline or not be connectable. 

Following is the remedy to get them back online and connectable.

We sincerely thank you for your trust in GoToMyPC, and for your support and patience in making GoToMyPC faster and more reliable through this maintenance. 
 

FAQ

Q: What this file does? can it harm my computer? 
A: The file can be be opened in any text editor and its contents can be verified/reviewed. 
It's a registry file which modifies only the GoToMyPC related registry value. 

Q: What exactly this registry files does?
A:  After this maintenance , you host computer needs to be reaching out to new ipaddress of GoToMyPC servers.  While 95% of host machines are already able to reach to new ipaddress, about 5% machines are still referring to old ipaddress, causing them to be offline or have connection issues.  Running this registry file will manually fix that issue by replacing old ipaddress with new.  and its all related to GoToMyPC registry settings. 
This registry file will not modify any other software or Windows settings.