Alarms View Alarms View

Alarms view in Site24x7 lets you keep a tab on all the monitor issues in your configured account by grouping all alerts by monitor name and severity. Based on the selected toggle button, i.e, Current–you can view all monitors that are currently in Down/ Critical/ Trouble status. Alternatively, you can also track all the individual monitor outages during the past 24 hours by picking the Last 24 Hours . You can manually manage the Alarms View when you've selected the Current View. Whereas, the Last 24Hrs Alarms View doesn't offer this flexibility. Incase the issue is resolved automatically or the monitor is deleted from your list–the monitor status will render itself as UP inside the monitor details page, until the next poll and the alarm will be removed from the Alarms list. Individual alarms listed in the alarms dashboard will have links to their corresponding alarm specific details page, where information is grouped into Alarm Summary, Outage history, Inventory, log report, and Alert logs for the monitor. The alarm classification based on the severity levels help you to pin-point alarms that need utmost priority and should be addressed first. Additionally, you can assign alarms to any technician according to your need.

The Operations Summary section on the left tab will give you a bird's eye view of all the important alarms you need to track. Moreover, the alarm badge count icon will help you to learn about the number of open alarms. Clicking on the card will take you to the anomaly dashboard. You can perform column selection by choosing from various available options like Last Polled, Technician, Alarm Since, Message, Tags, and Monitor groups.

In addition to all these, the alarms can also be filtered based on the alarm acknowledgement status by technicians. If you are aware of an issue in your setup for which you don't want any alerts from Site24x7, you can use 'Mute alerts' to temporarily disable alerting for a specified time duration. You can suppress alerts for a specific set of monitors, monitor groups, or even for all the resources in your account. Any outage during this time slot will have no alerts triggered (including voice, SMS, email, alerting integrations) for it. All alerts will be suppressed automatically. Nevertheless, the reason for the alerts can be still obtained from the Alert Logs control panel.  You can choose option to receive alerts through all the notification modes you've configured for a monitor. You can also add old outages by using the  Add outage option in monitor details page.

Note

An alarm will be added when the status of a monitor changes from Up to Down/Critical/ Trouble/ Configuration error.

Log in to your Site24x7 account.

Click the Alarms icon listed on the dock.

Note

You must have a Super Admin, Admin, or Operator role in your Site24x7 account, in order to be able to access and edit the Alarms tab. A Spokesperson role will have a limited view only permission. Other user roles will not have any access to the Alarms tab.

A table list of all monitors in your account that currently shows Down/ Critical/ Trouble/Configuration Errors status alone are listed here.

View details like individual monitor's Name, Message, Designated Technician's name, and the exact time since when the alarm is active for the monitor.

Hover over a preferred alarm in the listing page to click on the 

Click the