ArizonaRat , 12/03/2017

I am disabled due to a car accident in 2001. To try going out shopping, eating out, taking kiddos to school or extra curricular activity is extremely difficult, for myself and whoever is helping me. Needless to s crazy!
However, I found QVC one day as I was looking at the tv. I had heard about it because my Grandma had shopped for years & years. So I watched it for a bit, and by about the second hour, I had ordered my first Cooks Essentials!!! It was, I believe, a 10 piece set of cookware that I knew I would never be embarrassed again for guests to see the pot & pans I used to cook THEIR food!!!!!
As I write this now, 16 years later and asked how MANY TIMES I have ordered, low - ball it at over 500 items!!!! I have shopped in almost every category. Every thing I buy wether it is for a birthday gift, a baby/bridal show, or for me, comes from QVC!!! The easiness, the quality, and the variety, is almost as important in my decision to invest in QVC!! The staff from host to online we shopping can not be anymore helpful in assisting me!! They all are WONDERFUL!!!! I will be here until I die!!!!!!!

AlohaCCC , 10/17/2018

I have never written a review for an app before but feel compelled to do so now. The QVC app is horrible. Why in the world would a company that is in the business of making money$$$ make the pictures of the items they are selling so ridiculously small?! And good luck zooming in because the picture quality is garbage. Seriously QVC, what is the deal? I am an avid shopping. Much to my fiancé and pocketbook’s dismay. But I can barely see the dang things. And another issue is the video. Even with WiFi going, you got about a 50/50 shot of watching an uninterrupted demo video. I live for those videos. So I can see the items I can’t see from the photos. And then there are the color or option sections. Ok, so even though a particular color is sold out, I’d still like to know what it was. The way it is now, once it’s sold out, you can only know what option it was again by watching the video you have a prayer of seeing. I mean honestly, usually it’s a black page with the audio playing. You guys really, and I mean really need to get it together and make an app worthy of your level of customer service excellence. Because what you have right now is not. The only part that is easy and convenient is the checkout out part. Of course, because you are collecting our money lol!!! With all sincerity, this app is severely flawed and I really do hope you read these. I mean you have to be able to see the pieces for God’s sake!

Jess W8283 , 12/19/2022

I ordered Christmas items & did the 5 easy payments! I was excited because I got to order quite a bit & my first payment was only $140! I get on my account not even an hour later & I have 6 separate charges from QVC! They denied my 5 easy payments & charged me full price without my permission or notifying me! I am so upset! It’s over $700! I have called 3 times & they told me that it could take up to a week to receive my money back! When I asked why they took money out of my account without my permission they said I authorized but I would NEVER do that! They literally drained almost every penny out of my account! I said to cancel all my orders & they said one of them can’t be canceled because it was going to be shipped! I just ordered it a few hours ago so why can’t I cancel it? That was all my Christmas money & there is only one week until Christmas! I usually don’t do reviews but I don’t want anyone else to get scammed like I did! I was in tears on the phone & for them to tell me it will take a week to get my money back isn’t okay! Anytime I’ve cancelled a order I get a refund immediately! Oh, & one of the things I did qualify for said it would be here by the 22nd! When I checked it online after I ordered it said back ordered! Please do your research before giving them your account information!