The i-Pathways Support Center is available to assist you with any issues you may be having. Below is a collection of video tutorials and guides to help you become familiar with the different features of the i-Pathways system. Answers to your question may also be found in the Frequently Asked Questions section. Finally, we have provided documentation on the technical requirements needed to effectively use the i-Pathways system.

If the tools provided are not able to assist you, then please contact our support team for help. You may phone, email, or select the ASK FOR HELP button below and a support person will get back to you shortly.

Ask For Help

Student Quick Start Guide: This resource will guide you through the steps to getting students started with i-Pathways and help them create an individual learning plan using the features and functions of the i-Pathways system.

Instructional Strategies for a Classroom: This resource will provide you with tips and strategies for implementing i-Pathways in the adult education classroom.

After completing this learning activity, you will understand how to use the tools and resources in i-Pathways to successfully get students started and create an individualized learning plan.

This activity will take approximately 45 minutes and upon completion, you will receive a certificate of professional development and a PDF file which reinforces the information presented in the activity.

If you are accessing this from a mobile device, you will not be able to print the certificate or the materials.

Launch Getting Student Started

The recommended browsers for this system are:

Chrome

Firefox

Safari

Edge

There are PDF documents found throughout the i-Pathways system that require a PDF Reader to view these files. Adobe Acrobat Reader is a free browser plug-in that can be downloaded from the link below.

Many of the lesson do have sound, so speakers or headphones will be needed. Your display (or monitor) will determine how the images are displayed on your screen.

The system is designed for ease-of-use but is ideal for people who have some basic Internet knowledge. As a user, you will need to have a basic understanding of how to connect to the Internet, how to use a web browser, and be familiar with a keyboard and its functions.

If you have any questions about these technical requirements please contact the i-Pathways system support staff at the following toll-free number: (866) 250-5494. Or submit your question by filling out the Support Form.

You may contact the Support Desk on the following days during the times specified (all times are Central Standard Time).

Monday - Thursday 8:00 AM to 8:00 PM

Friday 8:00 AM to 6:00 PM

Saturday 12:00 PM to 4:00 PM

Sunday 12:00 PM to 4:00 PM