IMostly negative experience. I walked in, no one at the counters. A man said he would help me in a second. A woman walked in and he then turned and helped her for at least five minutes. Did not acknowledge me at all. She may have already been there, not sure. Other employees milled about behind the counter while I waited. Then a woman customer came to the counter and someone helped her. Maybe I wasn’t standing in the right place? I waited a few more minutes. Finally a man asked me if I needed help. I said I had flyers I’d ordered and needed to pick up. He looked for a minute and then a woman walked up to the counter and he then went and helped her! Didn’t say a word to me. At that point, I was really shocked caught between anger and laughter. Honestly, some of the worst service I’ve ever had. Finally, a woman (possibly manager) asked for my name again. I told her and she pointed out my order to another employee. That person then helped me. They were kind and friendly. But I was in a foul mood by then. I should add also that this was already several days after they were supposed to be done and I had to go to a different FedEx from the one I ordered the flyers. The flyers themselves looked good, but it wasn’t a demanding job. Probably just an off day and not a huge deal but if you’re asking for feedback, here you go! Don’t contact me. Just get it right so the next time things are better for everyone!