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The J.D. Power 2025 U.S. Investor Satisfaction Study surveyed approximately 4,000 self-directed investors. Vanguard previously secured the number 1 ranking in 2021, 2022, and 2023, and the number 2 ranking in 2024. The survey was fielded between January and December 2024 and measured satisfaction in 7 key dimensions on a 1,000-point scale: product and service offerings meet investor needs, resolving problems or complaints, ease in doing business with the firm, digital channels, people, value for fees paid, and level of trust with the firm. For J.D. Power 2025 award information, visit jdpower.com/awards. Use of study results in promotional materials is subject to a license fee; no compensation was provided for award consideration. (责任编辑:) |
